We pride ourselves on operating a WA based support desk, where you have access to named technicians as opposed to an anonymous call center environment.
The support desk is backed up with a ticketing system in which customers can submit, view and manage tickets via our online support portal or by simply sending an email.
The support desk can act as the first port of call and in most cases can be resolved remotely saving your organization time and money. If for any reason an engineer is required onsite the support desk will schedule a date and time that is suitable for you.
